VIllaslanzarote.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
This policy is effective from 25/5/2018 - Last updated 24/5/2018
Who we are
Villaslanzarote.com ("we", "us") is the operator of the website Villaslanzarote.com. We collect, use and are responsible for certain information about you. When we do so, we are regulated under the General Data Protection Regulation which applies across the European Union (including the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws. The person responsible for how we handle personal information is Villaslanzarote.com.
The personal information we collect and use
Personal information provided by you
We collect the following information to understand your needs and provide you with a response to your submission of an enquiry form on the "Contact" page:
- Email Address
- Telephone Number
- Your enquiry details
Your email address will be collected if you sign up to our newsletter. Additionally, your consent will be required to be able to use the email address for marketing purposes.
- Time of visit, pages visited and time spent on each page/visit.
- Type of browser used.
- Type of operating system and some software settings.
- The referring website (for example, if you visit the site via Google - the search term used).
- IP address or host/domain name. This may include:
- Internet connection speed.
- Geographical data.
Very rarely we may receive information about you from other sources which we will add to the information we already hold about you in order to help us provide services to you and to improve and personalise our service to you.
What we do with the information we gather
Villaslanzarote.com has a legitimate interest to collect and process information about you for the following key reasons:
To process your order and contact you regarding your order should this be necessary, for example for queries, quotes or complaints.
To contact you regarding news, products and promotions by email, phone or post.
We may also use your information to contact you for market research purposes.
Villaslanzarote.com will store your data for the purposes outlined in this policy until you unsubscribe from our email marketing or request for your data to be deleted (See "Controlling your personal information" to find out how you can request for your data to be deleted).
Villaslanzarote.com is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. Villaslanzarote.com will take all reasonable precautions to keep the details of your order and payment secure but unless Villaslanzarote.com are negligent, they will not be liable for unauthorised access to information supplied by you.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should note that we do not have any control over the other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.